Violations Tracking & Management

How the Violations Tracking & Management System Works:

 

For the past several years, we have been providing Violations Tracking & Management System services for some of our major clients with properties located within the five (5) boroughs of the New York City area.  Our system entails monitoring the NYC Dept. of Buildings Information System (BIS) on a regular basis in an effort to track elevator violations issued against each property.  As you may be aware, some City inspectors do not always hand the violations to the appropriate parties during their visit at the premises.  Therefore, when copies of violations are not available, our expediter purchases copies of the [PVT] violations, and we then prepare a general spreadsheet for each building depicting all violation issues cited.  The spreadsheets are updated on a regular basis to indicate status of the violations.  We maintain close contact with the respective elevator contractors to determine the status of the work for each violation (i.e.: obtain reports on progress of work, test scheduling, etc.). During the course of each month, we send updated reports (spreadsheets) to each property manager, informing them of the status of any open elevator violations or issues pertaining thereto. 

Our Objective & Results:

 

Our intention is to alleviate the workload of the property managers - at least where violations are concerned.  With this system in place, we ensure that property managers are made aware of violations more quickly, and we are able to work together to get them resolved more efficiently. We have also been able to resolve certain situations such as reducing fines and/or paying fines on behalf of our clients, when warranted.

 

Our clients have indicated to us that they are very pleased with the results generated from our violations management system.  Resolving violations more promptly allows for clearance for important tasks such as approval of Certificates of Occupancy, permits, etc. We have established a relationship with each contractor in this capacity, separately from all other elevator issues; and they are receptive to our role in this capacity and are responsive to our needs.